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Política de Privacidade
The purpose of this website is to provide information about Raízes Ancestrais and our services and activities. This website is the property of Raízes Ancestrais, located at 236145100.
Google Analytics
The website raizesancestrais.pt uses Google Analytics, a website analysis tool developed by Google, Inc. (Google). The data collected by cookies regarding the use of the website (traffic data, including your IP address) is only used for statistical purposes and in aggregate form.
Google uses the data collected to evaluate the use of the raizesancestrais.pt website and prepare reports on its functioning, also offering other services related to the use of the site. Google also allows information to be transferred to third parties if required by law or if the third party processes the information on Google’s behalf. If you would like more information about how Google processes data, please see Google’s Privacy Policy.
Cookies
Cookies are small data files that are transferred from raizesancestrais.pt to your computer’s hard drive. The cookies that are downloaded are safe, do not contain computer viruses, and cannot be used to transmit or store personal information. Cookies are generally classified as “session” or “permanent” cookies.
Session cookies: these do not remain on your computer when you leave the website or close your browser. The information collected allows Raízes Ancestrais to analyse traffic patterns on the website. Over time, we can offer users a better experience on the website, continuously improving the content, making adjustments and facilitating its use.
Permanent cookies: these remain on your computer when you leave the raizesancestrais.pt website. Raízes Ancestrais uses this type of cookie to analyse whether users return to the website. This allows us to know whether the website is useful, interesting and valuable to the user.
You can refuse cookies on your computer by selecting the appropriate settings in your browser. We should add that if you refuse cookies, you may not be able to use all the features of the sitegps.com.
Personal Data
At Raízes Ancestrais, we are aware that the use of your personal data requires that it be processed conscientiously and based on a relationship of trust.
We respect your privacy and process your data in strict compliance with current legislation.
This page provides you with information about our policies regarding the collection, use, and disclosure of Personal Information when you use our website.
The General Data Protection Regulation – Regulation 2016/679 of 27 April – considers personal data to be “information relating to an identified or identifiable natural person (‘data subject’). A natural person is considered identifiable if they can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.”
Origin and type of personal data collected
Personal Data refers to all information that can identify you as an individual, such as your name, address, email address, telephone number, tax number, or credit card details.
This information may be collected through:
- Usage, views, and technical data, including your device identifier or IP address, when you visit our website or open emails we send;
- Searches conducted on our website;
- Filling in forms on our website;
- Newsletter subscription.
When B2C is operational
- Registration process on our website when creating your customer account;
- Transaction information when making a purchase through our website;
- Copies of records of communications and contacts exchanged between the user and Company Name;
Purpose of Personal Data
The data collected on our website is intended for:
- Processing of requests for information from Customers;
- Market research, assessment of consumer profiles and preferences, for the purpose of:
- Detect possible market trends;
- Creation of personalised suggestions;
- Analysis of user behaviour in order to improve the website experience;
- Sending invitations for initiatives developed by Raízes Ancestrais;
- Campaigns and events related to the company, its associates or partners;
- Detect, investigate, and prevent activities that may be illegal or violate our policies.
When B2C is operational
- Clarification of any questions related to order processing and/or any complaints;
- Providing information about products and services to our Customers;
- Order processing and delivery;
- Sending information about promotions;
- Sending information about new product launches;
How do we keep your personal data secure?
We are committed to ensuring the protection of the personal data made available to us, having approved and implemented rigorous technical and organisational measures in this regard. Compliance with these rules is an obligation for all those who access such data.
- Restricted access to your personal data;
- Encrypted data transfer;
- Storage of personal data in encrypted form;
- Protection of information technology systems through firewalls;
- Permanent monitoring of access to information technology systems, preventing, detecting, and stopping the misuse of your data.
How long do we keep your personal data?
Where there is no legal obligation to retain personal data, your personal data will be retained for as long as necessary for the purpose for which it was collected, after which it will be anonymised or destroyed.
For the purposes described in this Privacy Policy, your personal data will be retained for a maximum period of 12 months from the date of the last contact made.
Your data will not be used for purposes other than those for which you have given us your consent.
Under what circumstances is data communicated to other entities (third parties and subcontractors)?
Within the scope of its activities, Raízes Ancestrais may use third parties to provide certain services.
Sometimes, the provision of these services involves these entities accessing our Customers’ personal data, with Raízes Ancestrais remaining responsible for the personal data it provides. When this occurs, appropriate measures are taken to ensure that the entities that have access to the data are reputable and offer the highest guarantees in this regard, which will be duly enshrined and safeguarded in a contract to be signed between the parties.
Thus, any subcontractor shall be obliged to adopt the necessary technical and organisational measures to protect personal data against accidental or unlawful destruction, accidental loss, alteration, dissemination or unauthorised access and against any other form of unlawful processing.
How can you access, change, rectify your personal data or withdraw your consent?
At Raízes Ancestrais, we guarantee the means that allow you, as the Data Subject, to access your personal data. If you wish to access your Personal Data, you may contact geral@raizesancestrais.pt.
The Data Subject has the right to request, at any time, the rectification of their Personal Data from the data protection officer – geral@raizesancestrais.pt.
The Data Subject has the right to withdraw their consent at any time or request the deletion of their Personal Data by submitting a request to the data protection officer – geral@raizesancestrais.pt.
Changes to this Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
Contacts
If you have any questions regarding our privacy policy, please contact us through the following means:
António Rafael Terras de Sousa Marques
VAT 236145100
Email: geral@raizesancestrais.pt
Phone: 928273295
Address: Rua Visconde de Sacavém, nº2 A 2500-255 Caldas da Rainha
Your continued use of our website, applications, services, and resources offered after such communication shall be deemed to constitute your agreement to such changes.